Privacy Policy

At Fleurever.nz, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website or services. By accessing or using Fleurever.nz, you consent to the terms outlined in this Privacy Policy.

Information We Collect:

Personal Information: When you interact with our website or services, we may collect personal information such as your name, email address, shipping address, and payment information. This information is necessary for order processing, shipping, and customer support.

Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, device information, and website usage data. This information is collected to enhance our website's functionality, improve user experience, and analyze trends.

Use of Collected Information:

Personal Information: We may use your personal information to process and fulfill your orders, communicate with you about your purchases or inquiries, provide customer support, and deliver relevant updates and promotional offers.

Non-Personal Information: Non-personal information is used to analyze website usage, track trends, improve our services, and enhance the overall user experience. This data helps us understand user preferences, optimize our website, and tailor our offerings to better meet your needs.

Data Security:

We take reasonable measures to protect the security of your personal information. We employ industry-standard security practices and procedures to prevent unauthorized access, use, or disclosure of your information.

However, please note that no method of transmission or storage over the internet is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Sharing:

We may share your personal information with trusted third parties who assist us in providing our services, such as shipping companies or payment processors. These third parties are obligated to use your information solely for the purpose of providing the requested services and are required to maintain its confidentiality.

We may also disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights, comply with legal obligations, or investigate potential fraudulent or illegal activities.

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your browsing experience and collect non-personal information. Cookies are small data files stored on your device that help us recognize you and remember your preferences. You can modify your browser settings to control the use of cookies, although disabling them may affect certain functionalities of our website.

Children's Privacy:

Our website and services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately, and we will promptly remove the information from our records.

Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the revised effective date. We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at info@fleurever.nz.